sw Service Solutions

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The Power of Persistent Training

10/10/2025
~By Kristopher Hampton  An overwhelming majority of service managers surveyed say they have at least...
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Exceptional Service Starts in Your BDC

10/10/2025
By Ashley Durst BDC Training Manager and Facilitator for AutoSuccess Magazine July 2024 The automotive...
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Automotive Hospitality Team

10/10/2025
A new way to recruit & retain professionals. According to Insider Intelligence magazine, the average...
Blogs
Service team in auto repair shop smiling.

Your Service Team Can Be Your Sales Team!

10/10/2025
By Sally Whitesell Founder and CEO of sw Service Solutions and Fixed Ops University for...
Blogs
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Get More Surveys…I Promise!

10/10/2025
It is becoming more difficult to get our customers to fill out surveys. Let’s face...
Blogs
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Knowing WHEN to Train Can Make a HUGE Impact!

10/10/2025
Every day is a perfect day to train, right? After 30 years as a professional...
Blogs
Mechanics discussing work in an auto repair shop.

How to Become an Exceptional Manager in 2025

10/10/2025
Sally Whitesell, for AutoSuccess Magazine February 2025 Do you think a professional coach would be...
Blogs
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How Will Tariffs Affect Your Service Department?

10/10/2025
Challenge Versus Opportunity -Sally Whitesell for AutoSuccess Magazine    Tariffs will have a significant impact...
Blogs
Five apples, one rotten in the middle.

One BAD Apple

10/10/2025
What to do When Your Top Performer is A BAD Apple? By Sally Whitesell President...
Blogs
Smiling woman in car showroom.

Why Aren’t There More Women in the Auto Industry?

10/10/2025
As a female trainer who has been in this industry for 25 years, I am...
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