sw Service Solutions
Words That Sell Service (video)
Joe: Sally Whitesell is the CEO and founder of sw Service Solutions and Fixed Ops...
How responsible are YOU for KPI scores?
-by Sally Whitesell for AutoSuccess Magazine. These days you cannot walk into a supermarket or...
Consistency in The Service Drive (video)
Joe: Sally Whitesell has spent over two decades providing service advisor training in service departments...
Why Should We Focus on Women? Part 2
-by Sally Whitesell for AutoSuccess Service Magazine. You know from Part 1 that women are crucial...
Gone in 60 Seconds
-By Kristopher Hampton for AutoSuccess Magazine. When we’ve been in the automotive business for a...
A Convenient Truth
-by Sally Whitesell for AutoSuccess Service Magazine. For today’s client, convenience is everything. Just ask...
Why Advisors Don’t Advise
-by Sally Whitesell for Dealer Service Magazine. Every time I do a seminar I am...
How to Engage the Visual and Kinesthetic Learners on Your Automotive Team (video)
Joe: Sally Whitesell has spent more than two decades providing service advisor training in service...
