sw Service Solutions
Why Should We Focus on Women? Part 1
-by Sally Whitesell for AutoSuccess Service Magazine. Why should we focus on women? The facts...
Service Writer vs. Professional Service Advisor
-By Sally Whitesell for Fixed Ops Magazine. Which do you have on your staff? Every...
Give Your Clients What They Want. Text Them!
-By Kristopher Hampton for AutoSuccess Magazine. One of the biggest complaints in our industry is...
Training New Hires to Impact Your Bottom Line (video)
Joe: It’s a pleasure to have on once again to CBT News, Sally Whitesell. She’s...
(Not So) Radical Ideas – Critical Changes for a Millennial Work Force
-by Sally Whitesell for Fixed Ops Magazine. I recently spoke at a conference in Orlando....
Words That Sell Service (video)
Joe: Sally Whitesell is the CEO and founder of sw Service Solutions and Fixed Ops...
How responsible are YOU for KPI scores?
-by Sally Whitesell for AutoSuccess Magazine. These days you cannot walk into a supermarket or...
Consistency in The Service Drive (video)
Joe: Sally Whitesell has spent over two decades providing service advisor training in service departments...
