Proven Training Packages for Service Success
Silver Package
Performance Essentials
Exceptional results don't happen by chance. They come from advisors who communicate professionally, follow proven processes, and receive ongoing coaching that reinforces successful habits every day.
Our complete online training and accountability system will impove communication, increase customer pay sales, strengthen CSI, build advisor confidence, and create the consistency today's most successful fixed operations departments depend on.
What's included
Fixed Ops University
50+ interactive training courses
Weekly quizzes and certifications
New content added regularly
Weekly live coaching
Interactive instructor led training
Monthly advanced webinars
Live Q&A with experienced trainers
Advisor roundtable discussions
Manager accountability
Course completion tracking
Quiz scores and advisor participation reports
Complete training resources
Detailed training manual
Professional word tracks
Process guides
Downloadable tools and worksheets
Train anywhere
24/7 access from any computer, tablet, or mobile device.
Trainer support
Direct access to the SW Service Solutions team Monday through Friday for coaching and guidance.
Ideal for
Dealerships committed to improving consistency, accelerating new hire success, increasing profitability, and creating a culture of continuous improvement.
Small investment. Lasting results.
$165 per advisor per month
BDC training is personalized after an initial consultation.
Schedule your complimentary consultation click here!
Email question to sally@swservicesolutions.com
Gold Package
Performance Acceleration
Sustainable growth comes from coaching, accountability, and consistent execution. We work alongside your advisors, managers, and leadership team to build the habits, leadership, and processes that increase customer pay sales, improve CSI, and create a culture of continuous improvement.
Everything in the Silver Package
Plus...
Quarterly in store training
Hands on coaching with advisors, managers, and leadership
Live observation and real time coaching
Customized training based on your dealership's goals and facility
Leadership development
Manager coaching
Daily accountability systems
Morning huddles
Role play training
Performance coaching
Executive reporting
Advisor performance summaries
Department observations
Action plans
Leadership recommendations
90 day roadmap
Process implementation
Check in process
Benefit based presentations
Preventive maintenance guides
Video MPI
Communication standards
Advisor accountability
Continuous support
Your dealership receives ongoing coaching and support between visits to reinforce new skills, maintain momentum, and ensure lasting results.
Ideal for
Dealerships committed to building stronger leaders, developing more confident advisors, increasing customer pay sales, improving CSI, and creating a culture where training becomes consistent execution.
Schedule your complimentary consultation click here
Email question to sally@swservicesolutions.com
Platinum Package
Complete Performance Partnership
Lasting success requires exceptional training, disciplined execution, and a culture of accountability throughout every department. We become an extension of your team by partnering to develop your people, strengthen operations, improve profitability, and create a high performing fixed operations department.
Everything in the Gold Package
Plus...
Leadership partnership
Leadership development and accountability
One on one coaching and performance reviews
Strategic planning and operational consulting
Complete department development
Service advisors
Client Success Team (BDC)
Quick Lane
Main shop
Parts counter personel
New hire onboarding
Performance coaching
KPI analysis and performance reviews
Customer pay growth strategies
CSI improvement plans
Leadership accountability
Custom action plans with measurable goals
Process transformation
"Complete Service Guarantee" implementation
Video MPI implementation
Preventive maintenance guides
Communication standards
Workflow optimization
Department accountability systems
Year-round partnership
Our team works alongside your dealership throughout the year, providing ongoing coaching, consulting, leadership support, and accountability to ensure every process is implemented, every leader is equipped to succeed, and every training investment delivers measurable, lasting results.
Ideal for
Everyone that is committed to developing exceptional leaders, increasing customer pay sales, improving CSI, strengthening accountability, maximizing profitability, and building a high performing fixed operations culture.
Schedule your complimentary consultation Click Here
Email question to sally@swservicesolutions.com