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Why Q3 is the Perfect Time to Train Your Service Team (Backed by the Numbers)

Have you ever looked at your service drive during a busy summer afternoon and wondered...

How to START Boosting Your Shop’s Spirit

Can you feel that? There’s a certain kind of energy in the air as we...
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Fixed Ops Benchmarks: How Your Store Compares

Wait, what if the biggest profit gap in your shop isn’t car count at all?...
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Your BDC is Leaking Cash: The 60-Minute Fix for Service Drive Growth

How much money did your Service BDC set on fire today? If that question makes...

Improving Your Service Preferred Check-in Time Show Rate

How much money did you leave on the table this morning because Mrs. Johnson "forgot"...
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When Busy Season Hits: Why Human Connection Still Matters Most

Have you ever stopped to consider what your customers feel the moment your service drive...
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Don’t Panic: How to Build Your Own Economy Within Your Service Department Walls

When the service drive goes quiet and the RO counts start to dip, why is...
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The Human Connection: Why Your Service Department Needs Compassion to Scale

author: Kristopher Hampton When was the last time a customer walked into your service drive...
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The Infinite Game: Why Fixed Ops Training is a Journey, Not a Destination

What if I told you the "finish line" you’re chasing in your service department doesn’t...