sw Service Solutions

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What Constitutes a Great Workplace?

A Harvard Business Review shows that Boomers and Millennials are changing what constitutes a great...
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How to Become an Authentic Leader

Prominent thinkers in the motivational and leadership fields are challenging the traditional traits of great...
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Creating a Successful Team

By Kristopher Hampton for Auto Success Magazine. Imagine for a moment that you are the...
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Welcome!

-by Sally Whitesell for Dealer Service Magazine. Never underestimate the importance of a professional greeting!...
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How to Make Your Training Sessions Pay Off

-by Sally Whitesell for Auto Success Magazine. Are you conducting training sessions without getting results?...
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Give Your Clients What They Want. Text Them!

-By Kristopher Hampton for AutoSuccess Magazine. One of the biggest complaints in our industry is...
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Service Writer vs. Professional Service Advisor

-By Sally Whitesell for Fixed Ops Magazine. Which do you have on your staff? Every...
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Training New Hires to Impact Your Bottom Line (video)

Joe: It’s a pleasure to have on once again to CBT News, Sally Whitesell. She’s...
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Why Should We Focus on Women? Part 1

-by Sally Whitesell for AutoSuccess Service Magazine. Why should we focus on women? The facts...
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(Not So) Radical Ideas – Critical Changes for a Millennial Work Force

-by Sally Whitesell for Fixed Ops Magazine. I recently spoke at a conference in Orlando....