See Our Live Events

  • Become a Super-Selling Service Advisor Part 3

    Virtual Event

    Overcome the fear of selling and build confidence. Learn how to identify needs, present preventative maintenance with value, follow a professional write-up, and use reassurance and transition techniques to deliver…

  • Writer Vs Advisor

    Virtual Event

    An honest self-evaluation that challenges you to examine your role in the service process. Recognize where you stand and take clear steps to elevate your performance. Thursday, February 17th 11…

  • Closing Skills-Getting to YES!

    Virtual Event

    If we don’t ask them to buy, they won’t! Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how…

  • What Not to Say!

    Virtual Event

    Let’s dive into phrases and habits we hear all the time that can create confusion, frustration, or lost opportunities with clients. We’ll break down why certain words or responses cause…

BDC Training Classes

We offer live weekly training for BDC reps at a low monthly fee. We are now offering our BDC training kit to all! Email sally@swservicesolutions.com for more info.

**The First Step Live Training is complimentary for registered Fixed Ops University members!**