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3 Reasons Your Service Advisors Are Leaving
-by Sally Whitesell for Autosuccess Magazine. Keep your customers by keeping your employees. Employee turnover...
Why Should We Focus on Women? Part 3
-by Sally Whitesell for AutoSuccess Dealer Service Magazine. In my two previous articles (Part 1...
A Convenient Truth
-by Sally Whitesell for AutoSuccess Service Magazine. For today’s client, convenience is everything. Just ask...
How to Engage the Visual and Kinesthetic Learners on Your Automotive Team (video)
Joe: Sally Whitesell has spent more than two decades providing service advisor training in service...
Gone in 60 Seconds
-By Kristopher Hampton for AutoSuccess Magazine. When we’ve been in the automotive business for a...
Why Should We Focus on Women? Part 2
-by Sally Whitesell for AutoSuccess Service Magazine. You know from Part 1Â that women are crucial...
Consistency in The Service Drive (video)
Joe: Sally Whitesell has spent over two decades providing service advisor training in service departments...