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Words That Sell Service (video)

10/10/2025
Joe: Sally Whitesell is the CEO and founder of sw Service Solutions and Fixed Ops...
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(Not So) Radical Ideas – Critical Changes for a Millennial Work Force

10/10/2025
-by Sally Whitesell for Fixed Ops Magazine. I recently spoke at a conference in Orlando....
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Why Should We Focus on Women? Part 1

10/10/2025
-by Sally Whitesell for AutoSuccess Service Magazine. Why should we focus on women? The facts...
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Training New Hires to Impact Your Bottom Line (video)

10/10/2025
Joe: It’s a pleasure to have on once again to CBT News, Sally Whitesell. She’s...
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Give Your Clients What They Want. Text Them!

10/10/2025
-By Kristopher Hampton for AutoSuccess Magazine. One of the biggest complaints in our industry is...
Service writer vs. professional service advisor illustration.

Service Writer vs. Professional Service Advisor

10/10/2025
-By Sally Whitesell for Fixed Ops Magazine. Which do you have on your staff? Every...
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5 Aspects of a Successful Service Department (video)

10/10/2025
Joe: It’s a pleasure to welcome to CBT news for the first time, Sally Whitesell,...
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Don’t think training fits in your budget? Just look at your rear end.

10/10/2025
-by Sally Whitesell. Most dealerships are used to focusing most of their time and attention...
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Your Million Dollar Chair

10/10/2025
-by Sally Whitesell for Fixed Ops Magazine. Have you ever put a price tag on...

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