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(Not So) Radical Ideas – Critical Changes for a Millennial Work Force
-by Sally Whitesell for Fixed Ops Magazine. I recently spoke at a conference in Orlando....
Why Should We Focus on Women? Part 1
-by Sally Whitesell for AutoSuccess Service Magazine. Why should we focus on women? The facts...
Training New Hires to Impact Your Bottom Line (video)
Joe: It’s a pleasure to have on once again to CBT News, Sally Whitesell. She’s...
Give Your Clients What They Want. Text Them!
-By Kristopher Hampton for AutoSuccess Magazine. One of the biggest complaints in our industry is...
Service Writer vs. Professional Service Advisor
-By Sally Whitesell for Fixed Ops Magazine. Which do you have on your staff? Every...
5 Aspects of a Successful Service Department (video)
Joe: It’s a pleasure to welcome to CBT news for the first time, Sally Whitesell,...
Don’t think training fits in your budget? Just look at your rear end.
-by Sally Whitesell. Most dealerships are used to focusing most of their time and attention...