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How to Create Champions: Invest in Your Team

10/10/2025
-by Kristopher Hampton. “Playoffs? We can barely make it to practice!” Pretty much any coach...
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Creating an Environment for Today’s Buyers

10/10/2025
-by Sally Whitesell. Today’s customer will scrutinize every aspect of their customer service experience in...
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Recession-Proof Your Store

10/10/2025
-by Sally Whitesell for Fixed Ops Magazine. The biggest topic in our industry right now...
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Good is the Enemy of Great

10/10/2025
-by Sally Whitesell Who on our team is the best, and how do we get...
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Beat the Aftermarket and Keep Them in Your Store!

10/10/2025
-by Sally Whitesell Have you stopped and considered how much money people are spending on...
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Excellent Service…I Promise!

10/10/2025
-by Sally Whitesell Customer service surveys are becoming more difficult to get our customers to...
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Selling to Women. Is it Really Different?

10/10/2025
-by Sally Whitesell for AutoSuccess Online The moment a woman enters your facility, she is...
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My New Car Buying Experience

10/10/2025
-by Sally Whitesell for AutoSuccess Magazine The glaring mistakes of a well-intentioned sales team. I...
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Are You Giving Your Customers Clear Signals?

10/10/2025
-by Sally Whitesell Stand out on your drive in the morning and watch your customers....

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