Get Expert Insights

Airport worker signaling on tarmac platform.

Are You Giving Your Customers Clear Signals?

-by Sally Whitesell Stand out on your drive in the morning and watch your customers....
Family wearing Santa hats on tropical beach.

Summer is here. Let’s Make It A Merry Christmas! (whaaat?)

-by Sally Whitesell for AutoSuccess Magazine It’s hard to think about fall and winter when...
Giant man intimidating tiny person on table.

Getting the Most Out Of Your Team

-by Sally Whitesell for Fixed Ops Magazine Leadership qualities are not as cut and dried...
Automotive service word cloud with keywords.

Words That Sell Service, paperback and Kindle

Practical methods that work for every Advisor! “Words That Sell Service” is packed with knowledge and...
Confused man with raised eyebrow expression.

Recharge your Resolutions!

It’s that time of year again where we look back at the resolutions we made...
Torn one-dollar bill on a surface.

The 50/50 Training Technique (Spending training $$ wisely)

Would you ever consider letting a member of your sales team on the floor to...
Three pugs enjoying car ride with tongues out.

How Courtesy Shuttle Drivers Can Make Everyone Happy

What one person has the opportunity for an uninterrupted 10-20 minute conversation with your potential buyers and...
Smiling woman with short, dark hair.

What Drives Women? training program (video)

Thank you for taking the time to research your largest demographic: women! Most service facilities...