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Creating a Successful Team

By Kristopher Hampton for Auto Success Magazine. Imagine for a moment that you are the...
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Welcome!

-by Sally Whitesell for Dealer Service Magazine. Never underestimate the importance of a professional greeting!...
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How to Make Your Training Sessions Pay Off

-by Sally Whitesell for Auto Success Magazine. Are you conducting training sessions without getting results?...
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Why Advisors Don’t Advise

-by Sally Whitesell for Dealer Service Magazine. Every time I do a seminar I am...
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How to Beat the “Good Enough” Syndrome

-by Sally Whitesell for AutoSuccess Magazine. Is your top performer good enough to set the...
Smartphone with stack of hundred-dollar bills.

How To Turn Rings Into “CHA-CHINGS!”

-by Sally Whitesell for AutoSuccess Magazine. When a potential guest calls your store, they want...
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How Your Service Advisors Can Build Better Relationships and Gain Customer Loyalty (video)

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They’ll Love You or Leave You…

5 Keys to Building Customer Loyalty -by Sally Whitesell for Fixed Ops Magazine. These days...
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Every Client’s Crazy ‘Bout a Sharp Dressed Advisor

-by Sally Whitesell for AutoSuccess Magazine. Does your team dress for success? If they want...