sw Service Solutions
Recharge your Resolutions!
It’s that time of year again where we look back at the resolutions we made...
Words That Sell Service, paperback and Kindle
Practical methods that work for every Advisor! “Words That Sell Service” is packed with knowledge and...
Getting the Most Out Of Your Team
-by Sally Whitesell for Fixed Ops Magazine Leadership qualities are not as cut and dried...
Summer is here. Let’s Make It A Merry Christmas! (whaaat?)
-by Sally Whitesell for AutoSuccess Magazine It’s hard to think about fall and winter when...
Are You Giving Your Customers Clear Signals?
-by Sally Whitesell Stand out on your drive in the morning and watch your customers....
My New Car Buying Experience
-by Sally Whitesell for AutoSuccess Magazine The glaring mistakes of a well-intentioned sales team. I...
Selling to Women. Is it Really Different?
-by Sally Whitesell for AutoSuccess Online The moment a woman enters your facility, she is...
Excellent Service…I Promise!
-by Sally Whitesell Customer service surveys are becoming more difficult to get our customers to...
