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Keep Your Team’s Attention During Training (Podcast)

Sally Whitesell, president of sw Service Solutions, joins the AutoSuccess Podcast to discuss how you...
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Why Aren’t There More Women in the Auto Industry?

As a female trainer who has been in this industry for 25 years, I am...
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It’s Not About Speed

-by Sally Whitesell for Fixed Ops Magazine MYTH: “Customers just want fast service. They want...
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How To Train a Goldfish. (Or a human with a short attention span)

-by Sally Whitesell for AutoSuccess Magazine Are you having problems getting your Fixed Ops team...
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Is Your Store Ready For Training?

-by Sally Whitesell I have been hired numerous times to perform training in stores that...
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Fixed Ops University Video

 We have less than 8 seconds to grab and keep someone’s attention before their...
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Does Professional Service Advisor Training Pay Off?

-by Kristopher Hampton, sw Service Solutions trainer Have you ever considered how many clients your...
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Becoming an Outstanding Manager

-By Sally Whitesell for AutoSuccess Magazine Do you think a sports coach would be a...
Press release: Service Solutions and Automotive Distribution.

Press Release – The Automotive Distribution Network

The Network partners with sw Service Solutions to provide online service advisor training The Network...
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What Constitutes a Great Workplace?

A Harvard Business Review shows that Boomers and Millennials are changing what constitutes a great...