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Five apples, one rotten in the middle.

One BAD Apple

What to do When Your Top Performer is A BAD Apple? By Sally Whitesell President...
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How Will Tariffs Affect Your Service Department?

Challenge Versus Opportunity -Sally Whitesell for AutoSuccess Magazine    Tariffs will have a significant impact...
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How to Become an Exceptional Manager in 2025

Sally Whitesell, for AutoSuccess Magazine February 2025 Do you think a professional coach would be...
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Knowing WHEN to Train Can Make a HUGE Impact!

Every day is a perfect day to train, right? After 30 years as a professional...
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Get More Surveys…I Promise!

It is becoming more difficult to get our customers to fill out surveys. Let’s face...
Service team in auto repair shop smiling.

Your Service Team Can Be Your Sales Team!

By Sally Whitesell Founder and CEO of sw Service Solutions and Fixed Ops University for...
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Automotive Hospitality Team

A new way to recruit & retain professionals. According to Insider Intelligence magazine, the average...
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Exceptional Service Starts in Your BDC

By Ashley Durst BDC Training Manager and Facilitator for AutoSuccess Magazine July 2024 The automotive...
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Don’t Leave Money Sitting on the Table

By Sally Whitesell- It’s a great time to be in automotive service. Everyone is busy!...