Get Expert Insights
Keep Your Team’s Attention During Training (Podcast)
Sally Whitesell, president of sw Service Solutions, joins the AutoSuccess Podcast to discuss how you...
Why Aren’t There More Women in the Auto Industry?
As a female trainer who has been in this industry for 25 years, I am...
It’s Not About Speed
-by Sally Whitesell for Fixed Ops Magazine MYTH: “Customers just want fast service. They want...
How To Train a Goldfish. (Or a human with a short attention span)
-by Sally Whitesell for AutoSuccess Magazine Are you having problems getting your Fixed Ops team...
Is Your Store Ready For Training?
-by Sally Whitesell I have been hired numerous times to perform training in stores that...
Fixed Ops University Video
 We have less than 8 seconds to grab and keep someone’s attention before their...
Does Professional Service Advisor Training Pay Off?
-by Kristopher Hampton, sw Service Solutions trainer Have you ever considered how many clients your...
Becoming an Outstanding Manager
-By Sally Whitesell for AutoSuccess Magazine Do you think a sports coach would be a...