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Consistency in The Service Drive (video)

Joe: Sally Whitesell has spent over two decades providing service advisor training in service departments...
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Why Should We Focus on Women? Part 2

-by Sally Whitesell for AutoSuccess Service Magazine. You know from Part 1 that women are crucial...
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Gone in 60 Seconds

-By Kristopher Hampton for AutoSuccess Magazine. When we’ve been in the automotive business for a...
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How to Engage the Visual and Kinesthetic Learners on Your Automotive Team (video)

Joe: Sally Whitesell has spent more than two decades providing service advisor training in service...
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How Courtesy Shuttle Drivers Can Make Everyone Happy

What one person has the opportunity for an uninterrupted 10-20 minute conversation with your potential buyers and...
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What Drives Women? training program (video)

Thank you for taking the time to research your largest demographic: women! Most service facilities...
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The 50/50 Training Technique (Spending training $$ wisely)

Would you ever consider letting a member of your sales team on the floor to...
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Recharge your Resolutions!

It’s that time of year again where we look back at the resolutions we made...
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Words That Sell Service, paperback and Kindle

Practical methods that work for every Advisor! “Words That Sell Service” is packed with knowledge and...
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Getting the Most Out Of Your Team

-by Sally Whitesell for Fixed Ops Magazine Leadership qualities are not as cut and dried...