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It’s Not About Speed
-by Sally Whitesell for Fixed Ops Magazine MYTH: “Customers just want fast service. They want...
How To Train a Goldfish. (Or a human with a short attention span)
-by Sally Whitesell for AutoSuccess Magazine Are you having problems getting your Fixed Ops team...
Is Your Store Ready For Training?
-by Sally Whitesell I have been hired numerous times to perform training in stores that...
Making Sure Service Advisors Have the Right Foundation (Podcast)
Sally Whitesell on the AutoSuccess podcast- Sally Whitesell, President of sw Service Solutions, joins us...
Fixed Ops University Video
 We have less than 8 seconds to grab and keep someone’s attention before their...
Does Professional Service Advisor Training Pay Off?
-by Kristopher Hampton, sw Service Solutions trainer Have you ever considered how many clients your...
Becoming an Outstanding Manager
-By Sally Whitesell for AutoSuccess Magazine Do you think a sports coach would be a...
Press Release – The Automotive Distribution Network
The Network partners with sw Service Solutions to provide online service advisor training The Network...