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Becoming an Outstanding Manager

-By Sally Whitesell for AutoSuccess Magazine Do you think a sports coach would be a...
Press release: Service Solutions and Automotive Distribution.

Press Release – The Automotive Distribution Network

The Network partners with sw Service Solutions to provide online service advisor training The Network...
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What Constitutes a Great Workplace?

A Harvard Business Review shows that Boomers and Millennials are changing what constitutes a great...
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How to Become an Authentic Leader

Prominent thinkers in the motivational and leadership fields are challenging the traditional traits of great...
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Why Should We Focus on Women? Part 3

-by Sally Whitesell for AutoSuccess Dealer Service Magazine. In my two previous articles (Part 1...
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Why Advisors Don’t Advise

-by Sally Whitesell for Dealer Service Magazine. Every time I do a seminar I am...
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How to Beat the “Good Enough” Syndrome

-by Sally Whitesell for AutoSuccess Magazine. Is your top performer good enough to set the...
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How To Turn Rings Into “CHA-CHINGS!”

-by Sally Whitesell for AutoSuccess Magazine. When a potential guest calls your store, they want...
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How Your Service Advisors Can Build Better Relationships and Gain Customer Loyalty (video)

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They’ll Love You or Leave You…

5 Keys to Building Customer Loyalty -by Sally Whitesell for Fixed Ops Magazine. These days...