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Trifecta For a Winning Team
By Kristopher Hampton, VP of Training & Operations How to make the biggest impact and...
Boost Your Repair Orders Instantly: With These 5 Digital Communication Hacks
By Kristopher Hampton, VP of Training & Operations How many thousands of dollars are sitting...
The Warranty Tug-of-War: In-House vs. Outsourced, Which Wins for Your Bottom Line?
Are your service advisors spending more time wrestling with warranty claims than they are selling...
Becoming an Outstanding Manager
-By Sally Whitesell for AutoSuccess Magazine Do you think a sports coach would be a...
Get Your Customers in the Door with a Service BDC
-By Sally Whitesell For AutoSuccess Magazine Your phone is ringing. It’s your most important customer...
Presenting Maintenance is Not a Choice, it’s a Responsibility!
-by Kristopher Hampton for AutoSuccess Magazine How would your clients feel if, while leaving your...
Keep Your Team’s Attention During Training (Podcast)
Sally Whitesell, president of sw Service Solutions, joins the AutoSuccess Podcast to discuss how you...
Why Aren’t There More Women in the Auto Industry?
As a female trainer who has been in this industry for 25 years, I am...
