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Fixed Ops University Video
 We have less than 8 seconds to grab and keep someone’s attention before their...
Get Your Customers in the Door with a Service BDC
-By Sally Whitesell For AutoSuccess Magazine Your phone is ringing. It’s your most important customer...
Presenting Maintenance is Not a Choice, it’s a Responsibility!
-by Kristopher Hampton for AutoSuccess Magazine How would your clients feel if, while leaving your...
Keep Your Team’s Attention During Training (Podcast)
Sally Whitesell, president of sw Service Solutions, joins the AutoSuccess Podcast to discuss how you...
Why Aren’t There More Women in the Auto Industry?
As a female trainer who has been in this industry for 25 years, I am...
It’s Not About Speed
-by Sally Whitesell for Fixed Ops Magazine MYTH: “Customers just want fast service. They want...
How To Train a Goldfish. (Or a human with a short attention span)
-by Sally Whitesell for AutoSuccess Magazine Are you having problems getting your Fixed Ops team...
Is Your Store Ready For Training?
-by Sally Whitesell I have been hired numerous times to perform training in stores that...
