Month: October 2025
Why Should We Focus on Women? Part 1
-by Sally Whitesell for AutoSuccess Service Magazine. Why should we focus on women? The facts...
(Not So) Radical Ideas – Critical Changes for a Millennial Work Force
-by Sally Whitesell for Fixed Ops Magazine. I recently spoke at a conference in Orlando....
Words That Sell Service (video)
Joe: Sally Whitesell is the CEO and founder of sw Service Solutions and Fixed Ops...
How responsible are YOU for KPI scores?
-by Sally Whitesell for AutoSuccess Magazine. These days you cannot walk into a supermarket or...
Why Should We Focus on Women? Part 2
-by Sally Whitesell for AutoSuccess Service Magazine. You know from Part 1Â that women are crucial...
Gone in 60 Seconds
-By Kristopher Hampton for AutoSuccess Magazine. When we’ve been in the automotive business for a...
How to Engage the Visual and Kinesthetic Learners on Your Automotive Team (video)
Joe: Sally Whitesell has spent more than two decades providing service advisor training in service...
A Convenient Truth
-by Sally Whitesell for AutoSuccess Service Magazine. For today’s client, convenience is everything. Just ask...