Events

Take the First Step in your career (or at your new store). From the greeting to the next visit, this course gives you the foundation to succeed and begin your training journey.  Thursday, February 5th 11 AM- 1PM ET -2 hours- $295 Current FOU Members Offered Complimentary Admission

An honest self-evaluation that challenges you to examine your role in the service process. Recognize where you stand and take clear steps to elevate your performance. Tuesday, February 17th 11 AM ET- 45 mins- $35 Included in Premium Membership

If we don’t ask them to buy, they won’t! Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how to get the signature on the dotted line. Tuesday, February 17th 12 PM ET-45 mins- $35 Included in Premium Membership

Overcome the fear of selling and build confidence. Learn how to identify needs, present preventative maintenance with value, follow a professional write-up, and use reassurance and transition techniques to deliver a smooth, benefit-driven experience that builds trust and drives results. Must have attended Part 1 and 2. Haven’t yet?-keep an eye out, we will offer…

Let’s dive into phrases and habits we hear all the time that can create confusion, frustration, or lost opportunities with clients. We’ll break down why certain words or responses cause issues, how to reframe them for clarity and professionalism, and practice better alternatives to improve communication and customer experience. Wednesday, February 25th 12 PM ET-…