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DTSTART;TZID=America/New_York:20260205T110000
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DTSTAMP:20260513T144635
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UID:10000020-1770289200-1770296400@swservicesolutions.com
SUMMARY:The First Step Live!
DESCRIPTION:Take the First Step in your career (or at your new store). From the greeting to the next visit\, this course gives you the foundation to succeed and begin your training journey.  \nThursday\, February 5th 11 AM- 1PM ET -2 hours- $295\nCurrent FOU Members Offered Complimentary Admission
URL:https://swservicesolutions.com/event/the-first-step-live-3/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/The-First-Step-Forward-e1767376724120.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/UNVv2xCzQhisYsw3aHZaUw
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DTSTART;TZID=America/Denver:20260217T110000
DTEND;TZID=America/Denver:20260217T120000
DTSTAMP:20260513T144635
CREATED:20260205T183313Z
LAST-MODIFIED:20260211T160036Z
UID:10000021-1771326000-1771329600@swservicesolutions.com
SUMMARY:Writer Vs Advisor
DESCRIPTION:An honest self-evaluation that challenges you to examine your role in the service process.\nRecognize where you stand and take clear steps to elevate your performance. \nTuesday\, February 17th 11 AM ET- 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/writer-vs-advisor/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/02/writer-v-advisor-e1770316362141.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/Bg2Ca3myQouQ2hMbZYvRIQ
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DTSTART;TZID=America/Denver:20260217T120000
DTEND;TZID=America/Denver:20260217T130000
DTSTAMP:20260513T144635
CREATED:20260205T185916Z
LAST-MODIFIED:20260211T155944Z
UID:10000023-1771329600-1771333200@swservicesolutions.com
SUMMARY:Closing Skills-Getting to YES!
DESCRIPTION:If we don’t ask them to buy\, they won’t! Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. \nTuesday\, February 17th 12 PM ET-45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/closing-skills-getting-to-yes-4/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2025/12/Closing-skills_-getting-to-yes-1-e1774443549792.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/2rjXB4QDReqehV7TD1fNOQ
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DTSTART;TZID=America/Denver:20260217T140000
DTEND;TZID=America/Denver:20260217T150000
DTSTAMP:20260513T144635
CREATED:20260205T185242Z
LAST-MODIFIED:20260211T155140Z
UID:10000022-1771336800-1771340400@swservicesolutions.com
SUMMARY:Become a Super-Selling Service Advisor Part 3
DESCRIPTION:Overcome the fear of selling and build confidence. Learn how to identify needs\, present preventative maintenance with value\, follow a professional write-up\, and use reassurance and transition techniques to deliver a smooth\, benefit-driven experience that builds trust and drives results. \nMust have attended Part 1 and 2. Haven’t yet?-keep an eye out\, we will offer them again\, soon! \nTuesday\, February 17th 1 PM CT/2 PM ET- 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/become-a-super-selling-service-advisor-part-3/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/Service-Advisor-in-Automotive-Center-e1767377126751.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/Kxn73aiOT4mBpF08E-iNUg
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DTSTART;TZID=America/Denver:20260225T120000
DTEND;TZID=America/Denver:20260225T130000
DTSTAMP:20260513T144635
CREATED:20260205T190352Z
LAST-MODIFIED:20260205T191006Z
UID:10000024-1772020800-1772024400@swservicesolutions.com
SUMMARY:What Not to Say!
DESCRIPTION:Let’s dive into phrases and habits we hear all the time that can create confusion\, frustration\, or lost opportunities with clients. We’ll break down why certain words or responses cause issues\, how to reframe them for clarity and professionalism\, and practice better alternatives to improve communication and customer experience. \nWednesday\, February 25th 12 PM ET- 45 mins-$35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/what-not-to-say-2/
ATTACH;FMTTYPE=image/png:https://swservicesolutions.com/wp-content/uploads/2026/01/whatnottosay-e1770318089147.png
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/-Npn2DkGTISiHmu6xR5Cbw
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