Events

An honest self-evaluation that challenges you to examine your role in the service process. Recognize where you stand and take clear steps to elevate your performance. Wednesday, June 17th 11…

Repetition builds results. In this high-impact, hands-on session, one of our experienced training professionals will lead your team through structured roleplays focused on real-world service scenarios. Using our proven 5-Step…

Take the First Step in your career (or at your new store). From the greeting to the next visit, this course gives you the foundation to succeed and begin your training…

Your Team Cannot Afford to Get This Wrong Female clients are too important to your service department’s growth to be treated as an afterthought. If your advisors do not know…

Join us for a collaborative discussion session designed for Fixed Ops professionals to work through real-world scenarios with peers and trainers. Bring your challenges, exchange ideas, and gain practical solutions…

Master the skills needed to confidently present declined services, use benefits to build value and trust, and get to YES! Wednesday, July 22nd 1:00 PM ET -45 mins-$35 Included in…