The First Step Live

2 hours – $295.00 –Complimentary for Fixed Ops University Members
Wednesday, October 8th 11 AM ET

Offered monthly for new hires or anyone needing a refresh-Start your team out right with this professional process training!

Advisor training participants will master how to:

• • Greet clients professionally
  • Focus on clients’ concerns by asking thorough diagnostic questions
  • Reaffirm their understanding of the client’s concerns and put their minds at ease
  • Perform a complete walk-around
  • Inform the clients of all maintenance needs by giving benefit-based presentations
  • Implement the “What’s in it for me” approach
  • Build lasting relationships to increase customer retention
  • Personalize closing techniques
  • Offer realistic promise times
  • Follow up and inform clients throughout the day
  • Schedule the next visit

FOU Members Click Here to Register

Non-FOU Members Click Here to Purchase