Events
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Closing Skills- Getting to Yes!
Virtual EventWednesday, December 17th 12:00 PM ET 45 mins-$35 Included in Premium Membership If we don’t ask them to buy, they won’t! Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how to get the signature on the dotted line. CLICK HERE TO REGISTER
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Beat the Heat
Virtual EventThursday, December 18th 12:00 PM ET 45 mins-$35 Included in Premium Membership When the “heat” rises, let’s stay cool under pressure. Learn techniques and word tracks to turn tense moments into positive outcomes. You’ll gain confidence in de-escalating challenges with empathy, clarity, and control. Walk away feeling empowered, energized, and ready to “Beat the Heat”!…
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The First Step Live!
Virtual EventTake the First Step in your career (or at your new store). From the greeting to the next visit, this course gives you the foundation to succeed and begin your training journey. Thursday, January 8th 11 AM- 1PM ET -2 hours- $295 Current FOU Members Offered Complimentary Admission
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Selling From The MPI
Virtual EventEffectively present and sell recommended services after the multipoint inspection. Build trust, use clear communication, and build value for stronger conversions! Tuesday, January 13th 11 AM ET - 45 mins- $35 Included in Premium Membership
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Closing Skills- Getting to Yes!
Virtual EventIf we don’t ask them to buy, they won’t! Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how to get the signature on the dotted line. Tuesday, January 13th 12 PM ET-45 mins-$35 Included in Premium Membership
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Become a Super-Selling Service Advisor Part 2
Virtual EventOvercome the fear of selling and build confidence. Learn how to identify needs, present preventative maintenance with value, follow a professional write-up, and use reassurance and transition techniques to deliver a smooth, benefit-driven experience that builds trust and drives results. Must have attended Part 1. Haven't taken Part 1 yet?-keep an eye out, we will…
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Mastering Selling Through Role-Plays
Virtual EventPractice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: Listen to others make their presentations so they can learn from other professionals. Sell to the trainer who…
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What Not to Say!
Virtual EventLet's dive into phrases and habits we hear all the time that can create confusion, frustration, or lost opportunities with clients. We’ll break down why certain words or responses cause issues, how to reframe them for clarity and professionalism, and practice better alternatives to improve communication and customer experience. Thursday, January 15th 12 PM -12:45…
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Asking Diagnostic Questions
Virtual EventLearn how to ask the right diagnostic questions to help identify and resolve customer concerns effectively. Tuesday, January 20th 11 AM- 11:45 AM ET- 45 mins- $35 Included in Premium Membership
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The First Step Live!
Virtual EventTake the First Step in your career (or at your new store). From the greeting to the next visit, this course gives you the foundation to succeed and begin your training journey. Thursday, February 5th 11 AM- 1PM ET -2 hours- $295 Current FOU Members Offered Complimentary Admission