Events

Repetition builds results. In this high-impact, hands-on session, one of our experienced training professionals will lead your team through structured roleplays focused on real-world service scenarios. Using our proven 5-Step…

Turn maintenance recommendations into confident “YES” decisions. In this interactive session, one of our training professionals will review key preventative maintenance benefits while guiding your team through our proven 5-Step…

An honest self-evaluation that challenges you to examine your role in the service process. Recognize where you stand and take clear steps to elevate your performance. Thursday, March 19th 11…

Effectively present and sell recommended services after the multipoint inspection. Build trust, use clear communication, and build value for stronger conversions! Thursday, March 19th 12 PM ET – 45 mins-…

Take the First Step in your career (or at your new store). From the greeting to the next visit, this course gives you the foundation to succeed and begin your training…

Your Team Cannot Afford to Get This Wrong Female clients are too important to your service department's growth to be treated as an afterthought. If your advisors do not know…

Repetition builds results. In this high-impact, hands-on session, one of our experienced training professionals will lead your team through structured roleplays focused on real-world service scenarios. Using our proven 5-Step…

If we don’t ask them to buy, they won’t! Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how…

Let us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar…

When the “heat” rises, let’s stay cool under pressure. Learn techniques and word tracks to turn tense moments into positive outcomes. You’ll gain confidence in de-escalating challenges with empathy, clarity,…