Events

Overcome the fear of selling and build confidence. Learn how to identify needs, present preventative maintenance with value, follow a professional write-up, and use reassurance and transition techniques to deliver a smooth, benefit-driven experience that builds trust and drives results. Must have attended Part 1 and 2. Haven’t yet?-keep an eye out, we will offer…

Let’s dive into phrases and habits we hear all the time that can create confusion, frustration, or lost opportunities with clients. We’ll break down why certain words or responses cause…

Take the First Step in your career (or at your new store). From the greeting to the next visit, this course gives you the foundation to succeed and begin your training…

Overcome the fear of selling and build confidence. Learn how to identify needs, present preventative maintenance with value, follow a professional write-up, and use reassurance and transition techniques to deliver…

Repetition builds results. In this high-impact, hands-on session, one of our experienced training professionals will lead your team through structured roleplays focused on real-world service scenarios. Using our proven 5-Step…

Turn maintenance recommendations into confident “YES” decisions. In this interactive session, one of our training professionals will review key preventative maintenance benefits while guiding your team through our proven 5-Step…

An honest self-evaluation that challenges you to examine your role in the service process. Recognize where you stand and take clear steps to elevate your performance. Thursday, March 19th 11…

Effectively present and sell recommended services after the multipoint inspection. Build trust, use clear communication, and build value for stronger conversions! Thursday, March 19th 12 PM ET – 45 mins-…

Take the First Step in your career (or at your new store). From the greeting to the next visit, this course gives you the foundation to succeed and begin your training…

Your Team Cannot Afford to Get This Wrong Female clients are too important to your service department's growth to be treated as an afterthought. If your advisors do not know…