Welcome to
SW Service Solutions
Service Advisors deal with more clients on a daily basis than anyone else in the dealership, yet quite often they receive the least amount of training. If you are considering investing in your fixed operations business, let SW Service Solutions deliver the results you are after.
What's Your Vision?
Ours is your Success!
We see your professionally trained Service Advisors delivering service that will exceed your client's expectations! Let us show you how to increase your Customer Paid Revenue, while delivering an unsurpassed service experience that will keep your clients coming back!
The Complete Service Guarantee.
We will show your Advisors and Managers, how to perform and implement The Complete Service Guarantee. A guarantee that not only delivers a complementary walk-around, but a personalized benefit based maintenance presentation as well.
Explore our training options today!
About Sally
Thank you for taking the time to visit our site. My name is Sally Whitesell and I am founder of SW Service Solutions. For the last eighteen years, I have worked with hundreds of service drives across the country at an individual and corporate level. My goal has been to provide coaching, critiquing and encouragement to Advisors and Managers, guiding them to become successful profitable professionals.
My goal is for your Advisors and Managers to learn the skills necessary to be successful in achieving higher hours per RO, higher customer satisfaction scores and higher customer retention, through implementing a process and providing continued training.
Now available for purchase!
"Many simple yet exceptional techniques are demonstrated in each of the selling word tracks provided. Learn the critical skills of how to talk "with" your clients instead of "at" your clients by engaging them in a conversational sales presentation, while incorporating your unique personality. This book contains a wealth of information that will guide service advisors and managers into a more successful and lucrative career."
Click here to order your copy!
