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BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260319T120000
DTEND;TZID=America/Denver:20260319T130000
DTSTAMP:20260513T144806
CREATED:20260303T151542Z
LAST-MODIFIED:20260303T151542Z
UID:10000030-1773921600-1773925200@swservicesolutions.com
SUMMARY:Selling From The MPI
DESCRIPTION:Effectively present and sell recommended services after the multipoint inspection. Build trust\, use clear communication\, and build value for stronger conversions! \nThursday\, March 19th 12 PM ET – 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/selling-from-the-mpi-2/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/Untitled-1080-x-1080-px-e1767376682112.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/Vcwoh5jrQM-X2P25K4-Fbg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260319T110000
DTEND;TZID=America/Denver:20260319T120000
DTSTAMP:20260513T144806
CREATED:20260303T150949Z
LAST-MODIFIED:20260303T150949Z
UID:10000029-1773918000-1773921600@swservicesolutions.com
SUMMARY:Writer Vs Advisor
DESCRIPTION:An honest self-evaluation that challenges you to examine your role in the service process.\nRecognize where you stand and take clear steps to elevate your performance. \nThursday\, March 19th 11 AM ET- 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/writer-vs-advisor-2/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/02/writer-v-advisor-e1770316362141.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/zhOQMQ12TGmdQgseW5s4dA
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260318T120000
DTEND;TZID=America/Denver:20260318T130000
DTSTAMP:20260513T144806
CREATED:20260303T150425Z
LAST-MODIFIED:20260303T150425Z
UID:10000028-1773835200-1773838800@swservicesolutions.com
SUMMARY:Benefits That Sell
DESCRIPTION:Turn maintenance recommendations into confident “YES” decisions. \nIn this interactive session\, one of our training professionals will review key preventative maintenance benefits while guiding your team through our proven 5-Step Selling Process. \nYour team will leave with stronger delivery\, greater confidence\, and techniques they can immediately apply on the service drive. \nWednesday\, March 18th 12 PM-12:45 PM ET- 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/benefits-that-sell-2/
ATTACH;FMTTYPE=image/png:https://swservicesolutions.com/wp-content/uploads/2026/03/benefitsthatsell-e1772550241867.png
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/O5gn5h6OS4SwbwKMOcGs3Q
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260318T110000
DTEND;TZID=America/Denver:20260318T120000
DTSTAMP:20260513T144806
CREATED:20260303T145054Z
LAST-MODIFIED:20260303T160217Z
UID:10000027-1773831600-1773835200@swservicesolutions.com
SUMMARY:Mastering Selling Through Role-Plays
DESCRIPTION:Repetition builds results. \nIn this high-impact\, hands-on session\, one of our experienced training professionals will lead your team through structured roleplays focused on real-world service scenarios. Using our proven 5-Step Selling Process as the foundation\, advisors will actively practice presenting services\, handling objections\, and strengthening their delivery in a safe\, coached environment. \nThis session is designed to move beyond theory and into application—building confidence\, sharpening communication\, and turning practice into performance on the service drive. \nWednesday\, March 18th 11 AM-11:45 AM ET- 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/mastering-selling-through-role-plays-4/
ATTACH;FMTTYPE=image/png:https://swservicesolutions.com/wp-content/uploads/2025/12/masteringselling-e1774444299240.png
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/arZm8H6DTneh_XyjQX6ERw
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260310T140000
DTEND;TZID=America/Denver:20260310T150000
DTSTAMP:20260513T144806
CREATED:20260303T144704Z
LAST-MODIFIED:20260303T152015Z
UID:10000026-1773151200-1773154800@swservicesolutions.com
SUMMARY:Become a Super-Selling Service Advisor Part 4
DESCRIPTION:Overcome the fear of selling and build confidence. Learn how to identify needs\, present preventative maintenance with value\, follow a professional write-up\, and use reassurance and transition techniques to deliver a smooth\, benefit-driven experience that builds trust and drives results. \nMust have attended Parts 1-3. Haven’t yet?-keep an eye out\, we will offer them again\, soon! \nTuesday\, March 10th 1 PM CT/2 PM ET- 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/become-a-super-selling-service-advisor-part-4/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/Service-Advisor-in-Automotive-Center-e1767377126751.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/H9JiPdKxQ1GKZBxgG9NDMg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260305T110000
DTEND;TZID=America/Denver:20260305T130000
DTSTAMP:20260513T144806
CREATED:20260227T152154Z
LAST-MODIFIED:20260227T152309Z
UID:10000025-1772708400-1772715600@swservicesolutions.com
SUMMARY:The First Step Live!
DESCRIPTION:Take the First Step in your career (or at your new store). From the greeting to the next visit\, this course gives you the foundation to succeed and begin your training journey.  \nThursday\, March 5th 11 AM- 1PM ET -2 hours- $295\nCurrent FOU Members Offered Complimentary Admission
URL:https://swservicesolutions.com/event/the-first-step-live-4/
ATTACH;FMTTYPE=image/webp:https://swservicesolutions.com/wp-content/uploads/2026/02/Hqlrcylym3G-1-e1774442352357.webp
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/vfX8v8E7QzG9e4haVU5mzA
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260225T120000
DTEND;TZID=America/Denver:20260225T130000
DTSTAMP:20260513T144806
CREATED:20260205T190352Z
LAST-MODIFIED:20260205T191006Z
UID:10000024-1772020800-1772024400@swservicesolutions.com
SUMMARY:What Not to Say!
DESCRIPTION:Let’s dive into phrases and habits we hear all the time that can create confusion\, frustration\, or lost opportunities with clients. We’ll break down why certain words or responses cause issues\, how to reframe them for clarity and professionalism\, and practice better alternatives to improve communication and customer experience. \nWednesday\, February 25th 12 PM ET- 45 mins-$35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/what-not-to-say-2/
ATTACH;FMTTYPE=image/png:https://swservicesolutions.com/wp-content/uploads/2026/01/whatnottosay-e1770318089147.png
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/-Npn2DkGTISiHmu6xR5Cbw
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260217T140000
DTEND;TZID=America/Denver:20260217T150000
DTSTAMP:20260513T144806
CREATED:20260205T185242Z
LAST-MODIFIED:20260211T155140Z
UID:10000022-1771336800-1771340400@swservicesolutions.com
SUMMARY:Become a Super-Selling Service Advisor Part 3
DESCRIPTION:Overcome the fear of selling and build confidence. Learn how to identify needs\, present preventative maintenance with value\, follow a professional write-up\, and use reassurance and transition techniques to deliver a smooth\, benefit-driven experience that builds trust and drives results. \nMust have attended Part 1 and 2. Haven’t yet?-keep an eye out\, we will offer them again\, soon! \nTuesday\, February 17th 1 PM CT/2 PM ET- 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/become-a-super-selling-service-advisor-part-3/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/Service-Advisor-in-Automotive-Center-e1767377126751.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/Kxn73aiOT4mBpF08E-iNUg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260217T120000
DTEND;TZID=America/Denver:20260217T130000
DTSTAMP:20260513T144806
CREATED:20260205T185916Z
LAST-MODIFIED:20260211T155944Z
UID:10000023-1771329600-1771333200@swservicesolutions.com
SUMMARY:Closing Skills-Getting to YES!
DESCRIPTION:If we don’t ask them to buy\, they won’t! Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. \nTuesday\, February 17th 12 PM ET-45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/closing-skills-getting-to-yes-4/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2025/12/Closing-skills_-getting-to-yes-1-e1774443549792.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/2rjXB4QDReqehV7TD1fNOQ
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260217T110000
DTEND;TZID=America/Denver:20260217T120000
DTSTAMP:20260513T144806
CREATED:20260205T183313Z
LAST-MODIFIED:20260211T160036Z
UID:10000021-1771326000-1771329600@swservicesolutions.com
SUMMARY:Writer Vs Advisor
DESCRIPTION:An honest self-evaluation that challenges you to examine your role in the service process.\nRecognize where you stand and take clear steps to elevate your performance. \nTuesday\, February 17th 11 AM ET- 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/writer-vs-advisor/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/02/writer-v-advisor-e1770316362141.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/Bg2Ca3myQouQ2hMbZYvRIQ
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260205T110000
DTEND;TZID=America/New_York:20260205T130000
DTSTAMP:20260513T144806
CREATED:20260127T220055Z
LAST-MODIFIED:20260127T220055Z
UID:10000020-1770289200-1770296400@swservicesolutions.com
SUMMARY:The First Step Live!
DESCRIPTION:Take the First Step in your career (or at your new store). From the greeting to the next visit\, this course gives you the foundation to succeed and begin your training journey.  \nThursday\, February 5th 11 AM- 1PM ET -2 hours- $295\nCurrent FOU Members Offered Complimentary Admission
URL:https://swservicesolutions.com/event/the-first-step-live-3/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/The-First-Step-Forward-e1767376724120.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/UNVv2xCzQhisYsw3aHZaUw
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260120T110000
DTEND;TZID=America/Denver:20260120T114500
DTSTAMP:20260513T144806
CREATED:20260102T183623Z
LAST-MODIFIED:20260102T183623Z
UID:10000019-1768906800-1768909500@swservicesolutions.com
SUMMARY:Asking Diagnostic Questions
DESCRIPTION:Learn how to ask the right diagnostic questions to help identify and resolve customer concerns effectively.  \nTuesday\, January 20th 11 AM- 11:45 AM ET- 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/asking-diagnostic-questions/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/asking-diag-questions-e1767378974344.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/fqN-ACyMQ7C9NzJ5vk5EUA
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260115T120000
DTEND;TZID=America/Denver:20260115T124500
DTSTAMP:20260513T144806
CREATED:20260102T182509Z
LAST-MODIFIED:20260102T182509Z
UID:10000018-1768478400-1768481100@swservicesolutions.com
SUMMARY:What Not to Say!
DESCRIPTION:Let’s dive into phrases and habits we hear all the time that can create confusion\, frustration\, or lost opportunities with clients. We’ll break down why certain words or responses cause issues\, how to reframe them for clarity and professionalism\, and practice better alternatives to improve communication and customer experience. \nThursday\, January 15th 12 PM -12:45 PM ET- 45 mins-$35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/what-not-to-say/
ATTACH;FMTTYPE=image/png:https://swservicesolutions.com/wp-content/uploads/2026/01/whatnottosay-e1770318089147.png
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/kTnKnz0_TJmnEwTOYtXKAw
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260115T110000
DTEND;TZID=America/Denver:20260115T114500
DTSTAMP:20260513T144806
CREATED:20260102T181918Z
LAST-MODIFIED:20260102T182005Z
UID:10000017-1768474800-1768477500@swservicesolutions.com
SUMMARY:Mastering Selling Through Role-Plays
DESCRIPTION:Practice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: \nListen to others make their presentations so they can learn from other professionals.\nSell to the trainer who will give them praise and critiques as needed.\nOpenly ask questions and discuss each other’s descriptions and methods. \nYour team will leave this session with many new ideas and techniques they can use to get your customers to confidently say “YES” to all preventative maintenance recommendations. \nThursday\, January 15th 11 AM-11:45 AM ET- 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/mastering-selling-through-role-plays-3/
ATTACH;FMTTYPE=image/png:https://swservicesolutions.com/wp-content/uploads/2025/12/masteringselling-e1774444299240.png
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/JPM2Vcc9RE6QOwDSrktbHA
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260114T153000
DTEND;TZID=America/Denver:20260114T161500
DTSTAMP:20260513T144806
CREATED:20260102T181426Z
LAST-MODIFIED:20260102T182958Z
UID:10000016-1768404600-1768407300@swservicesolutions.com
SUMMARY:Become a Super-Selling Service Advisor Part 2
DESCRIPTION:Overcome the fear of selling and build confidence. Learn how to identify needs\, present preventative maintenance with value\, follow a professional write-up\, and use reassurance and transition techniques to deliver a smooth\, benefit-driven experience that builds trust and drives results. \nMust have attended Part 1. Haven’t taken Part 1 yet?-keep an eye out\, we will offer it again\, soon! \nWednesday\, January 14th 2:30 PM CT/ 3:30 PM ET – 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/become-a-super-selling-service-advisor-part-2/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/Service-Advisor-in-Automotive-Center-e1767377126751.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/C3kzj2dHTD2zbUgzd4rl-g
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260113T120000
DTEND;TZID=America/Denver:20260113T124500
DTSTAMP:20260513T144806
CREATED:20260102T175734Z
LAST-MODIFIED:20260102T175734Z
UID:10000014-1768305600-1768308300@swservicesolutions.com
SUMMARY:Closing Skills- Getting to Yes!
DESCRIPTION:If we don’t ask them to buy\, they won’t! Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line.  \nTuesday\, January 13th 12 PM ET-45 mins-$35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/closing-skills-getting-to-yes-3/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2025/12/Closing-skills_-getting-to-yes-1-e1774443549792.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/IvtdKwjAQWu216dWK7FvHw
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260113T110000
DTEND;TZID=America/Denver:20260113T114500
DTSTAMP:20260513T144806
CREATED:20260102T175041Z
LAST-MODIFIED:20260102T175817Z
UID:10000013-1768302000-1768304700@swservicesolutions.com
SUMMARY:Selling From The MPI
DESCRIPTION:Effectively present and sell recommended services after the multipoint inspection. Build trust\, use clear communication\, and build value for stronger conversions!  \nTuesday\, January 13th 11 AM ET – 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/selling-from-the-mpi/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/Untitled-1080-x-1080-px-e1767376682112.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/OilcAChZQu2I1eFHra5ntw
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260108T110000
DTEND;TZID=America/Denver:20260108T130000
DTSTAMP:20260513T144806
CREATED:20260102T173837Z
LAST-MODIFIED:20260102T175852Z
UID:10000012-1767870000-1767877200@swservicesolutions.com
SUMMARY:The First Step Live!
DESCRIPTION:Take the First Step in your career (or at your new store). From the greeting to the next visit\, this course gives you the foundation to succeed and begin your training journey.   \nThursday\, January 8th 11 AM- 1PM ET -2 hours- $295\nCurrent FOU Members Offered Complimentary Admission
URL:https://swservicesolutions.com/event/the-first-step-live-2/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/The-First-Step-Forward-e1767376724120.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/S_zpiBijQeiIetS904PfcQ
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20251218T120000
DTEND;TZID=America/Denver:20251218T130000
DTSTAMP:20260513T144806
CREATED:20251215T222459Z
LAST-MODIFIED:20251215T222459Z
UID:10000011-1766059200-1766062800@swservicesolutions.com
SUMMARY:Beat the Heat
DESCRIPTION:Thursday\, December 18th 12:00 PM ET\n\n45 mins-$35\nIncluded in Premium Membership\n\n\n\nWhen the “heat” rises\, let’s stay cool under pressure. Learn techniques and word tracks to turn tense moments into positive outcomes. You’ll gain confidence in de-escalating challenges with empathy\, clarity\, and control. Walk away feeling empowered\, energized\, and ready to “Beat the Heat”!\n\nCLICK HERE TO REGISTER
URL:https://swservicesolutions.com/event/beat-the-heat-2/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2025/12/beatheHEAT-e1765837441462.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://swservicesolutions.com/event/beat-the-heat-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20251217T120000
DTEND;TZID=America/Denver:20251217T130000
DTSTAMP:20260513T144806
CREATED:20251215T221913Z
LAST-MODIFIED:20251215T222847Z
UID:10000010-1765972800-1765976400@swservicesolutions.com
SUMMARY:Closing Skills- Getting to Yes!
DESCRIPTION:Wednesday\, December 17th 12:00 PM ET\n\n45 mins-$35\nIncluded in Premium Membership\n\n \nIf we don’t ask them to buy\, they won’t! Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line.\n\nCLICK HERE TO REGISTER
URL:https://swservicesolutions.com/event/closing-skills-getting-to-yes-2/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2025/12/Closing-skills_-getting-to-yes-1-e1774443549792.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://swservicesolutions.com/event/closing-skills-getting-to-yes-2/
END:VEVENT
END:VCALENDAR