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X-WR-CALDESC:Events for sw Service Solutions
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DTSTART;TZID=America/Denver:20260108T110000
DTEND;TZID=America/Denver:20260108T130000
DTSTAMP:20260513T160252
CREATED:20260102T173837Z
LAST-MODIFIED:20260102T175852Z
UID:10000012-1767870000-1767877200@swservicesolutions.com
SUMMARY:The First Step Live!
DESCRIPTION:Take the First Step in your career (or at your new store). From the greeting to the next visit\, this course gives you the foundation to succeed and begin your training journey.   \nThursday\, January 8th 11 AM- 1PM ET -2 hours- $295\nCurrent FOU Members Offered Complimentary Admission
URL:https://swservicesolutions.com/event/the-first-step-live-2/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/The-First-Step-Forward-e1767376724120.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/S_zpiBijQeiIetS904PfcQ
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BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260113T110000
DTEND;TZID=America/Denver:20260113T114500
DTSTAMP:20260513T160252
CREATED:20260102T175041Z
LAST-MODIFIED:20260102T175817Z
UID:10000013-1768302000-1768304700@swservicesolutions.com
SUMMARY:Selling From The MPI
DESCRIPTION:Effectively present and sell recommended services after the multipoint inspection. Build trust\, use clear communication\, and build value for stronger conversions!  \nTuesday\, January 13th 11 AM ET – 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/selling-from-the-mpi/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/Untitled-1080-x-1080-px-e1767376682112.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/OilcAChZQu2I1eFHra5ntw
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BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260113T120000
DTEND;TZID=America/Denver:20260113T124500
DTSTAMP:20260513T160252
CREATED:20260102T175734Z
LAST-MODIFIED:20260102T175734Z
UID:10000014-1768305600-1768308300@swservicesolutions.com
SUMMARY:Closing Skills- Getting to Yes!
DESCRIPTION:If we don’t ask them to buy\, they won’t! Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line.  \nTuesday\, January 13th 12 PM ET-45 mins-$35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/closing-skills-getting-to-yes-3/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2025/12/Closing-skills_-getting-to-yes-1-e1774443549792.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/IvtdKwjAQWu216dWK7FvHw
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260114T153000
DTEND;TZID=America/Denver:20260114T161500
DTSTAMP:20260513T160252
CREATED:20260102T181426Z
LAST-MODIFIED:20260102T182958Z
UID:10000016-1768404600-1768407300@swservicesolutions.com
SUMMARY:Become a Super-Selling Service Advisor Part 2
DESCRIPTION:Overcome the fear of selling and build confidence. Learn how to identify needs\, present preventative maintenance with value\, follow a professional write-up\, and use reassurance and transition techniques to deliver a smooth\, benefit-driven experience that builds trust and drives results. \nMust have attended Part 1. Haven’t taken Part 1 yet?-keep an eye out\, we will offer it again\, soon! \nWednesday\, January 14th 2:30 PM CT/ 3:30 PM ET – 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/become-a-super-selling-service-advisor-part-2/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/Service-Advisor-in-Automotive-Center-e1767377126751.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/C3kzj2dHTD2zbUgzd4rl-g
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BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260115T110000
DTEND;TZID=America/Denver:20260115T114500
DTSTAMP:20260513T160252
CREATED:20260102T181918Z
LAST-MODIFIED:20260102T182005Z
UID:10000017-1768474800-1768477500@swservicesolutions.com
SUMMARY:Mastering Selling Through Role-Plays
DESCRIPTION:Practice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: \nListen to others make their presentations so they can learn from other professionals.\nSell to the trainer who will give them praise and critiques as needed.\nOpenly ask questions and discuss each other’s descriptions and methods. \nYour team will leave this session with many new ideas and techniques they can use to get your customers to confidently say “YES” to all preventative maintenance recommendations. \nThursday\, January 15th 11 AM-11:45 AM ET- 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/mastering-selling-through-role-plays-3/
ATTACH;FMTTYPE=image/png:https://swservicesolutions.com/wp-content/uploads/2025/12/masteringselling-e1774444299240.png
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/JPM2Vcc9RE6QOwDSrktbHA
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260115T120000
DTEND;TZID=America/Denver:20260115T124500
DTSTAMP:20260513T160252
CREATED:20260102T182509Z
LAST-MODIFIED:20260102T182509Z
UID:10000018-1768478400-1768481100@swservicesolutions.com
SUMMARY:What Not to Say!
DESCRIPTION:Let’s dive into phrases and habits we hear all the time that can create confusion\, frustration\, or lost opportunities with clients. We’ll break down why certain words or responses cause issues\, how to reframe them for clarity and professionalism\, and practice better alternatives to improve communication and customer experience. \nThursday\, January 15th 12 PM -12:45 PM ET- 45 mins-$35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/what-not-to-say/
ATTACH;FMTTYPE=image/png:https://swservicesolutions.com/wp-content/uploads/2026/01/whatnottosay-e1770318089147.png
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/kTnKnz0_TJmnEwTOYtXKAw
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BEGIN:VEVENT
DTSTART;TZID=America/Denver:20260120T110000
DTEND;TZID=America/Denver:20260120T114500
DTSTAMP:20260513T160252
CREATED:20260102T183623Z
LAST-MODIFIED:20260102T183623Z
UID:10000019-1768906800-1768909500@swservicesolutions.com
SUMMARY:Asking Diagnostic Questions
DESCRIPTION:Learn how to ask the right diagnostic questions to help identify and resolve customer concerns effectively.  \nTuesday\, January 20th 11 AM- 11:45 AM ET- 45 mins- $35\nIncluded in Premium Membership
URL:https://swservicesolutions.com/event/asking-diagnostic-questions/
ATTACH;FMTTYPE=image/jpeg:https://swservicesolutions.com/wp-content/uploads/2026/01/asking-diag-questions-e1767378974344.jpg
ORGANIZER;CN="Ashley":MAILTO:ashley@swservicesolutions.com
LOCATION:https://us02web.zoom.us/meeting/register/fqN-ACyMQ7C9NzJ5vk5EUA
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