The First Step Live!
2026-06-04 11:00 - 13:00 (America/New_York)
Take the First Step in your career (or at your new store).
From the greeting to the next visit, this course gives you the foundation to succeed and begin your training journey.
Thursday, June 4th 11 AM- 1PM ET -2 hours- $295
Current FOU Members Offered Complimentary Admission

What Drives Women Part III
2026-06-09 14:00 - 14:45 | https://us02web.zoom.us/meeting/register/UnzSjAzXR5aYjEzzJysNVA
Your Team Cannot Afford to Get This Wrong
Female clients are too important to your service department’s growth to be treated as an afterthought. If your advisors do not know how to communicate effectively, earn trust, and make women feel like a priority, they are losing business, plain and simple!
In this 4-part series, your team will learn how to strengthen communication, improve presentation skills, and build the trust that leads to stronger retention, deeper loyalty, and more referrals. For just $150, this training gives advisors practical tools they can use immediately to improve relationships and drive long-term success.
4 sessions. Real strategies. Immediate impact.
Enroll today for the full class series at $150.
Included in Premium Membership
Part 3: Tuesday, June 9th 1 PM CT/2 PM ET- 45 mins
Keep an eye out for Parts 1 and 2, offered again soon!

Writer Vs Advisor
2026-06-17 11:00 - 11:45 | https://us02web.zoom.us/meeting/register/v1XYKOReRHuDozHki8DgAg
An honest self-evaluation that challenges you to examine your role in the service process.
Recognize where you stand and take clear steps to elevate your performance.
Wednesday, June 17th 11 AM ET- 45 mins- $35
Included in Premium Membership

Mastering Selling Through Role-Plays
2026-06-17 12:00 - 12:45 | https://us02web.zoom.us/meeting/register/p6Ugnbh5S9WoYClvsKBvtw
Repetition builds results.
In this high-impact, hands-on session, one of our experienced training professionals will lead your team through structured roleplays focused on real-world service scenarios. Using our proven 5-Step Selling Process as the foundation, advisors will actively practice presenting services, handling objections, and strengthening their delivery in a safe, coached environment.
This session is designed to move beyond theory and into application—building confidence, sharpening communication, and turning practice into performance on the service drive.
Wednesday, June 17th 12 PM ET 45 mins- $35
Included in Premium Membership

The First Step Live!
2026-07-02 11:00 - 13:00 | https://us02web.zoom.us/meeting/register/sJRyooLkRX2ZGTy1G1YOdg
Take the First Step in your career (or at your new store).
From the greeting to the next visit, this course gives you the foundation to succeed and begin your training journey.
Thursday, July 2nd 11 AM- 1PM ET -2 hours- $295
Current FOU Members Offered Complimentary Admission

What Drives Women Part 4
2026-07-07 14:00 - 14:45 | https://us02web.zoom.us/meeting/register/hQB5WZfnTnyXsqcosZOd0A
Your Team Cannot Afford to Get This Wrong
Female clients are too important to your service department’s growth to be treated as an afterthought. If your advisors do not know how to communicate effectively, earn trust, and make women feel like a priority, they are losing business, plain and simple!
In this 4-part series, your team will learn how to strengthen communication, improve presentation skills, and build the trust that leads to stronger retention, deeper loyalty, and more referrals. For just $150, this training gives advisors practical tools they can use immediately to improve relationships and drive long-term success.
4 sessions. Real strategies. Immediate impact.
Enroll today for the full class series at $150.
Included in Premium Membership
Part 4: Tuesday, July 7th 1 PM CT/2 PM ET- 45 mins
Keep an eye out for Parts 1, 2, and 3 offered again soon!

*NEW* FOU Roundtable
2026-07-21 13:00 - 13:45 | https://us02web.zoom.us/meeting/register/S4gRwPM-TX-gQKcY5GlFWg
Join us for a collaborative discussion session designed for Fixed Ops professionals to work through real-world scenarios with peers and trainers. Bring your challenges, exchange ideas, and gain practical solutions you can apply immediately. Learn from the experience of others and walk away with new tools for success.
The Next Visit Starts Today: Join the discussion as we explore proven ways to increase retention and keep clients coming back!
Tuesday, July 21st 1:00 PM ET -45 mins-$35
Included in Premium Membership

*NEW* The Art of Presenting Declined Services
2026-07-22 13:00 - 13:45 | https://us02web.zoom.us/meeting/register/Az76dhINTXalMFqh8u2-wQ
Master the skills needed to confidently present declined services, use benefits to build value and trust, and get to YES!
Wednesday, July 22nd 1:00 PM ET -45 mins-$35
Included in Premium Membership
