BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//sw Service Solutions - ECPv6.17.4.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:sw Service Solutions
X-ORIGINAL-URL:https://swservicesolutions.com
X-WR-CALDESC:Events for sw Service Solutions
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20270314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20271107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261021T120000
DTEND;TZID=America/New_York:20261021T124500
DTSTAMP:20261005T181841Z
CREATED:20261005T181807Z
LAST-MODIFIED:20261005T181841Z
UID:10000065-1792584000-1792586700@swservicesolutions.com
SUMMARY:Mastering Selling Through Role-Plays
DESCRIPTION:Repetition builds results. \nIn this high-impact\, hands-on session\, one of our experienced training professionals will lead your team through structured roleplays focused on real-world service scenarios. Using our proven 5-Step Selling Process as the foundation\, advisors will actively practice presenting services\, handling objections\, and strengthening their delivery in a safe\, coached environment. \nThis session is designed to move beyond theory and into application—building confidence\, sharpening communication\, and turning practice into performance on the service drive.
URL:https://swservicesolutions.com/event/mastering-selling-through-role-plays-8/
ATTACH;FMTTYPE=image/png:https://swservicesolutions.com/wp-content/uploads/2026/10/fou-webinar-6ac3e980b743b23ed16c6711-2f82ca2b6ed6.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261021T130000
DTEND;TZID=America/New_York:20261021T134500
DTSTAMP:20260930T195155Z
CREATED:20260930T195122Z
LAST-MODIFIED:20260930T195155Z
UID:10000063-1792587600-1792590300@swservicesolutions.com
SUMMARY:Closing Skills- Getting to Yes!
DESCRIPTION:Presenting the service is only part of the sale. Learn how to confidently move from recommendation to commitment\, overcome hesitation\, and ask for the business in a way that feels natural and professional.
URL:https://swservicesolutions.com/event/closing-skills-getting-to-yes-6/
ATTACH;FMTTYPE=image/png:https://swservicesolutions.com/wp-content/uploads/2026/09/fou-webinar-6abd6828d5ca0026508647c5-87fe78fa9c40.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261028T130000
DTEND;TZID=America/New_York:20261028T134500
DTSTAMP:20260930T200129Z
CREATED:20260930T200055Z
LAST-MODIFIED:20260930T200129Z
UID:10000064-1793192400-1793195100@swservicesolutions.com
SUMMARY:*NEW* FOU Roundtable- Halloween Edition
DESCRIPTION:Heat cases don’t have to be scary! This month\, the FOU Roundtable is tackling angry guests and difficult conversations. We’ll work through real situations\, share strategies for lowering the temperature\, and discuss how to stay in control while still making your guest feel heard. \nBring your toughest heat cases\, questions\, and experiences to the table. Together\, we’ll turn those scary situations into conversations you can handle with confidence.
URL:https://swservicesolutions.com/event/new-fou-roundtable-halloween-edition/
ATTACH;FMTTYPE=image/png:https://swservicesolutions.com/wp-content/uploads/2026/09/fou-webinar-6abd69f93352ccf5269f8a2d-7e90d1cd819a.png
END:VEVENT
END:VCALENDAR